Whether you have questions, need support, would like to check the status of your order or simply want to share your story, our team is eager to listen and provide the assistance you need. Please feel free to reach out using your preferred method below, and remember to add our email to your contacts to ensure you receive our responses.
We strive to respond to correspondence within 24-48 business hours.
By Phone
Call us toll-free from within the United States or Canada at 1-888-758-0851
or worldwide at +1-250-871-2225
Connect directly with our expert team for assistance with any inquiries. We’re here to guide you through your options and ensure you have all the information you need.
By Email
Send us your questions or feedback, and we will get back to you with the answers and support you deserve.
Concierge TextĀ Support
On the go? Stay connected with us by sending a text to +1 (415) 688-2045.
Our dedicated Concierge Team is here to assist with quick questions about current device availability, sales, and pricing. They work closely with our Client Services and Support teams to ensure you receive the best possible guidance.
Please note: Our Concierge Team cannot provide treatment or protocol recommendations but can help you explore the best purchase options for your needs.
Message and data rates may apply.
Mail Us Directly
1540 10th Street East
Courtenay, BC V9N7Z2
Canada
Feel free to send us mail at our primary office, where we handle all our correspondence with care.